TBM CONFIGURATOR
For an enhanced experience and offline capability, we recommend downloading our TBM Configurator application :
Daher tops Pro Pilot’s Product Support Survey for the third straight year, with Kodiak and TBM in a clean sweep of all ranking categories
BACK TO NEWS
Auteur : Turboprop Aircraft - DAHER TBM 960, TBM 910
https://www.tbm.aero
2023
Published on
Daher tops Pro Pilot’s Product Support Survey for the third straight year, with Kodiak and TBM in a clean sweep of all ranking categories
Tarbes, France; Sandpoint, Idaho, USA; August 21, 2023 – For the third consecutive year, Daher has topped Professional Pilot (Pro Pilot) magazine’s annual Product Support Survey in the turboprop airplane category, with both the TBM and Kodiak aircraft included in this leading industry publication’s ratings for the first time.
In achieving the no. 1 position, Daher swept the 2023 Pro Pilot survey with top marks in all seven categories for which aircraft owners and operators are asked to judge: company response time; spares availability; cost of parts; speed in AOG service (aircraft on ground); technical manuals, technical representatives; and service satisfaction.
“Customer service and operational safety go hand-in-hand as the top priorities at Daher, and this survey once again is a confirmation of our commitment in these critical areas,” said Nicolas Chabbert, the Senior Vice President of Daher’s Aircraft Division, and CEO of Kodiak Aircraft. “My thanks go to the TBM and Kodiak owners/operators who participated in the 2023 Pro Pilot survey. I also want to acknowledge the dedication of our own TBM Care and Kodiak Care teams, as well as members of the global Service Center Network.”
Professional Pilot’s annual Product Support Survey is considered a benchmark in the rating of aircraft manufacturers’ after-sales service quality – with 2023 marking the 33rd year of the publication’s evaluation.
The latest survey includes both product types in Daher’s turboprop aircraft product line, with Pro Pilot incorporating Kodiak and TBM for the first time since Daher acquired Kodiak in 2019. Pro Pilot’s policy is to rate newly acquired product lines separately for three years after an acquisition; therefore, Kodiak joins TBM for ratings under Daher’s identity in the magazine’s evaluations as of 2023.
Raphael Maitre, the Vice President of Customer Support at Daher’s Aircraft Division, said the company is constantly evolving its support strategy to meet the needs of TBM and Kodiak owners/operators. This includes the successful integration of Kodiak services into the company’s expanded and strengthened support Network, along with a unification of its own Kodiak Care and TBM Care teams.
“Additionally, we have taken great strides in putting ‘digital power’ to work for our aircraft operators, with our Me & My TBM cloud-based application as one example,” Maitre added. “This app has taken us from preventive maintenance to a new era of predictive maintenance by bringing together some 600 parameters from every TBM flight – including data points from the engine, propeller system, autopilot and autothrottle, landing gear, and cabin pressurization.”
In publishing the 2023 Product Support Survey’s results, Pro Pilot magazine’s editors cited the feedback from some of the TBM and Kodiak aircraft owners/operators who participated in this year’s evaluation, including:
- “Daher just keeps getting better and better. We’ve owned 8 TBMs. It’s an ideal aircraft for our missions in the eastern half of the U.S. Product support is incredible. We feel like part of their family, not merely customers.”
- “Product support received from Daher and a 3rd-party service center has been excellent.”
- “Both instances of out-of-warranty repair were completed within the timeframe promised, and with minimal out-of-service time. Daher is always responsive to our inquiries.”
- “Operating a TBM 850 has been a pleasure. And Daher continues to provide world-class service to the TBM fleet, including great communication with owners and operators.”
Daher joins TBM and Kodiak aircraft owners/operators in supporting U.S. relief efforts after Hurricane Helene
Daher’s Me & My TBM application for pilots is enhanced with increased functionality and technical data access in its latest version
Daher’s TBM and Kodiak aircraft families to be highlighted at NBAA-BACE, along with product and service enhancements
Daher joins the TBMOPA in marking this owner/pilot organization’s 20 years of service to the community of TBM aviators
Daher underscores its relationship with France’s Army Light Aviation (ALAT) on the military service’s 70th anniversary
Daher is ranked no. 1 with TBM and Kodiak in Pro Pilot’s Product Support Survey for the fourth consecutive year
Four students complete their Daher/GAMA international internship with a busy week at the EAA AirVenture air show
TBMOPA’s annual European convention brings together civilian and governmental operators of Daher’s TBM aircraft family
Daher recognizes Margrit Waltz on her 960th ferry flight, which was performed in a TBM 960 turboprop
Daher signs a repeat order for the TBM 960 with a pair of German customers at AERO
Daher celebrates 30 years of participation at AERO Friedrichshafen with the company’s display of its TBM 960 and Kodiak 100
Daher’s latest TBM 960 version makes its U.S. air show debut at the 2024 SUN ’n FUN Aerospace Expo
Preparing aviation’s future: Daher and the General Aviation Manufacturers Association renew their international internship
Daher sustained its delivery pace for the TBM and Kodiak aircraft families in 2023, with new bookings extending the backlog into 2025
Airflite becomes an authorized service center in Australia for Daher’s TBM turboprop-powered aircraft family
Daher’s 100th TBM 960 turboprop-powered aircraft is delivered to a first-time TBM owner in the United States
Daher marks an aviation milestone with its delivery of the 500th TBM 900-series highly efficient turboprop-powered aircraft
TBMOPA 2023 Convention focus on flight safety
Daher tops Pro Pilot’s Product Support Survey for the third straight year, with Kodiak and TBM in a clean sweep of all ranking categories
Daher’s top-of-the-line TBM 960 turboprop-powered aircraft reaches its 80th delivery milestone
Daher brings “family values” to EAA AirVenture Oshkosh with its lineup of the Kodiak 100, Kodiak 900 and TBM 960 aircraft
Daher refueled its Paris Air Show display aircraft with sustainable aviation fuel (SAF
Daher’s latest Me & My TBM application provides an enhanced piloting experience with improved readability, functionality and reporting
Daher’s top-of-the-line TBM 960 turboprop-powered aircraft makes its European event premiere at AERO Friedrichshafen
At SUN ’n FUN, Daher marks the first year of commercial and operational success with its turboprop-powered TBM 960
Daher and GAMA launch a joint international internship program
Daher joins the United Aerial Firefighters Association as this new organization’s first airframe manufacturer member
Daher’s Kodiak and TBM turboprop aircraft family logs a record business year in 2022
Daher delivers the first TBM 960 very efficient turboprop aircraft to a Swiss-based customer
Daher’s newest turboprop-powered aircraft – the Kodiak 900 and TBM 960 – are showcased at the 2022 NBAA-BACE Convention
1,100TBMs…and counting! Daher marks a new delivery milestone for its highly efficient TBM very fast turboprop aircraft
Daher appoints Hradecka Letecka Servisni as the TBM Service Center and Sales Representative for the Czech and Slovak Republics
Daher recognizes the TBMOPA for its involvement in promoting TBM aircraft safety and flight efficiency at its 2022 annual convention
Daher is no. 1 for the second consecutive year with its TBM very fast turboprop aircraft in Pro Pilot magazine’s annual product support survey
Daher reached the 20-delivery milestone in August for its new TBM 960 very fast turboprop aircraft
Daher resumes its ‘Young Eagles’ internship program
The Daher Aviator Marketplace is launched as the one-stop source for Daher aircraft parts, services and merchandise
Daher unveils the Kodiak 900 at Oshkosh : a legendary utility aircraft now becomes the ultimate getaway vehicle
Daher begins TBM 960 deliveries to U.S. customers, bringing the advantages of digital power with this latest version of its very fast turboprop aircraft
Daher’s TBM turboprop-powered aircraft at EBACE 2022, the European Business Aviation show in Geneva
At EBACE 2022, Daher highlights its vision for a more sustainable future of aviation
Digital power takes flight with Daher’s initial delivery of its new high-end TBM 960 very fast turboprop aircraft
Daher’s TBM and Kodiak turboprop-powered aircraft are featured at the AERO Friedrichshafen general aviation show
Daher launches the TBM 960 very fast turboprop aircraft with digital power
Daher’s business volume strengthens in 2021 for Kodiak and TBM turboprop
Daher's Kodiak 100 goes 'virtual'
Daher’s Kodiak 100 elected to test military parachutes
Kodiak 100 multi-role aircraft: 300 deliveries and going strong!
Daher delivers the first of four TBM 940 to France's national flight test organization
Daher Kodiak and TBM turboprop-powered aircraft at the NBAA-BACE Convention 2021
Daher congratulates the TBM Owners and Pilots Association on its successful return to an in-person annual convention
Daher's operational support contract for french military TBMs is renewed
Daher Nr.1 in ProPilot mag annual product support survey
Daher heads to EAA AirVenture Oshkosh 2021
The University of North Carolina takes delivery of its third Daher-built very fast turboprop aircraft: a TBM 940
Daher’s Kodiak and TBM turboprop aircraft are showcased at France Air Expo, Europe’s primary general aviation event for 2021
The versatility of Daher’s Kodiak 100 aircraft opens enhanced airlift capabilities in the air ambulance role with Airborne Flying Service
Daher congratulates Margrit Waltz’ aviation milestone: her 900th ferry flight, which was performed in a TBM 940 very fast turboprop aircraft
Daher showcases its turboprop aircraft at Sun'N'fun 21.
Daher launches the Kodiak 100 Series III
Daher’s aircraft resilient sales in 2020
A TBM fleet order from France's Ministry of Defense
MecanAir, dual Kodiak and TBM aircraft service center in Switzerland
Daher strengthens its flight training component for the Kodiak and TBM aircraft
Russia’s Simavia becomes a certified TBM Service Center
Daher’s TBM very fast turboprop aircraft family joins the “millennium” club with the rollout of its 1,000th airplane
Daher’s TBM 930 very fast turboprop “spreads its wings” in the Microsoft Flight Simulator’s latest version
Daher selects Elliott Aviation for TBM 940 HomeSafe™ retrofit in the U.S.
Daher’s HomeSafe™ emergency autoland system is certified on the TBM 940 very fast turboprop aircraft
Daher unveils its Kodiak Care maintenance package for new Kodiak 100
Daher releases Me & My TBM Version 4
Daher introduces the HomeSafe™ emergency autoland system for its TBM 940 very fast turboprop aircraft
Daher deploys its Kodiak aircraft to airlift medical ventilators for critically ill COVID-19 pandemic patients in California
Daher provides airlift resources for France’s “Aviation Sans Frontières” organization during the COVID-19 pandemic
Message to our customers and aviation friends on COVID-19
Daher unveils new features of TBM Model Year 2020
Daher's final touch on the 300th TBM 900-series
Daher logs 68 turboprop aircraft deliveries in 2019 from its TBM and Kodiak product line
Daher expands Kodiak sales network in Asia
Daher's TBM 940 gets momentum
With its completion of the Quest A ircraft Company’s acquisition, Daher establishes a complete scope of U.S. industrial activities
Daher congratulates the TBM Owners and Pilots Association on its successful 2019 annual convention
Speed meets adventure at Daher’s EAA AirVenture exhibit
Daher’s TBM 910 very fast turboprop aircraft is flown with a biofuel mix to the EBACE show
Daher ’s TBM 940 receives EASA certification at EBACE
Longtime EAA ‘Young Eagles’ selected for the 2019 Daher internship
Daher sells a TBM 910 Model Year 2019 to a European customer at AERO Friedrichshafen
Daher introduces the latest version of its “Me & My TBM” application with an enhanced experience for pilots
Daher’s enhanced TBM 910 makes its world debut at SUN ‘n FUN
Two pilot-owners of TBM very fast turboprop aircraft set a New York-Paris speed record with a TBM 930
Daher unveils the TBM 940
TBM’s customer support expands with a new Daher operational base in the greater Paris region
Two Daher TBM very fast turboprop aircraft make milestone flights over the South Pole
Daher presents its TBM 930’s latest features in “The magic touch” video
Daher’s TBM 930 makes its mark in the charter sector
100 flight hours for the 1st Polish-registered TBM 910
Daher introduces the TBM 900 very fast turboprop aircraft series to India
Daher enhances its “Me & My TBM” cloud-based app for owners and operators of TBM very fast turboprop aircraft
900 deliveries and going strong: A new program achievement for Daher’s TBM very fast turboprop aircraft family
Daher salutes the TBMOPA’s exceptional 2018 European Gathering, hosted by Apache Aviation
At EBACE 2018, Daher introduces new services for its TBM aircraft family in commercial operations
Daher announces the development of a new TBM configuration for intelligence, surveillance and reconnaissance (ISR) missions
Daher launches a new era of enhanced flight operations for TBM aircraft with the “Me & My TBM” smartphone app
Daher unveiled TBM 930 new features at Sun'n Fun
European Aircraft Sales ApS is named as Daher’s Scandinavian sales representative for the TBM aircraft family
Daher appoints Aviacom as the TBM very fast turboprop aircraft sales representative for India
Daher expands its global support network for the TBM very fast turboprop aircraft with Aero Standard’s appointment as the Service Center in Croatia
2017: Another good year for the Daher TBM aircraft
Daher’s Model Year 2018 TBMs introduce heated seats for enhanced comfort
An event to remember: Daher releases a video review of the TBM community’s participation at EAA AirVenture Oshkosh
Daher congratulates two Polish TBM 930 owners for their round-the-world trip with the very fast turboprop aircraft
A Daher TBM 910 owner’s birthday present: formation flight with a World War II-era Spitfire
A record turnout at this year’s TBM Owners and Pilots Association annual convention in Texas
Daher salutes the humanitarian efforts of TBM owners and pilots in hurricane relief flights
Daher rolls-out the 200th TBM 900-series very fast turboprop aircraft
NBAA 2017 Exhibition: Daher showcases the TBM 930 and highlights its TBM aircraft family in commercial operations
Replica of MS Type L donated to EAA Museum
2017 AirVenture Oshkosh good year for Daher
EAA/Daher 2017 international scholarship recipients at tend AirVenture Oshkosh
Daher announces G1000 NXi retrofit kit for TBM aircraft
Daher brings a piece of aviation history at Oshkosh
Daher TBM 910 makes its US public debut at 2017 AirVenture Oshkosh
A symbolic Daher TBM 930 to honor the centennial of America’s entry into World War I
Daher showcases its TBM 910 for air taxi at the Paris Air Show
Honoring World War I heroes: A video of the Daher TBM 930’s role in the Patrouille de France aerobatic team’s U.S. tour
Daher’s TBM air taxi takes center stage at France Air Expo Lyon
Daher salutes certification of the first TBM 930 simulator
Daher brings the TBM 910 to EBACE 2017 and highlights charter uses of its growing very fast turboprop aircraft family
Daher announces JP Martins Aviacao as its new TBM Distributor for Brazil
Daher debuts the new TBM 910 very fast turboprop aircraft at Germany’s AERO Friedrichshafen 2017
Daher escorts Patrouille de France US
Daher upgrades its very fast turboprop aircraft family with the TBM 910
Daher salutes Europe's approval of single turboprop CAT-IFR
Daher’s TBM 900 very fast turboprop aircraft and the TBM family’s charter activities are showcased at the Australian Aerospace Show
Daher salutes the service entry of Asia’s first TBM 930 very fast turboprop aircraft
Daher delivers its first TBM 930 Model Year 2017 aircraft with a host of new features
Daher delivers 54 TBM aircraft in 2016 and prepares a new integrated flight deck for the TBM 900 version
Daher’s new video provides a “pilot’s-eye” view of TBM aircraft ferry flights across the North Atlantic Ocean
Daher’s external paint scheme configurator for TBM 900 and TBM 930 very fast turboprop aircraft is now available on Apple App Store
Daher teams with Jeppesen to deliver bundled data services with the purchase of new TBM aircraft
TBM 930 Simulator for SimCom
DAHER FACT Charter Program
DAHER TBM 930 delivered to Andrew McKenna
Daher congratulates the TBM Owners and Pilots Association on its latest annual convention success; welcomes Howard Janzen as TBMOPA’s new chairman
Daher appoints Simavia as its TBM Aircraft Sales representative for Russia
Daher marks an aviation milestone with its rollout of the 800th TBM aircraft
Daher delivers the first TBM 930 very fast turboprop aircraft to be based in the United Kingdom
Daher welcomes Europe’s approval of Commercial Air Transport operations with single-engine turbine aircraft
A decade of inspiration and motivation with the EAA/ Daher Young Eagles International Internship
Daher launches “Elite Privacy” TBM cabin configuration with lavatory enclosure for enhanced passenger well-being
Daher selects StandardAero for maintenance, repair and overhaul services on TBM aircraft PT6 engines in Europe
Daher’s latest TBM very fast turboprop aircraft will join the aviation lineup at EAA AirVenture Oshkosh
A European corporate operator takes delivery of a new Daher TBM 930 as its fourth TBM family aircraft
DAHER appoints 208 Aviation as TBM Service Center for South Africa
DAHER presents its 2016 turboprop aircraft range and highlights the “Charter Pack” charter services offering at EBACE 2016
TWO STUDENTS EARN EAA/DAHER SCHOLARSHIPS
Daher salutes the annual TBM Safety Seminar’s success, organized in 2016 by AVEX
Daher delivers Europe’s first TBM 930 to Rheinland Air Service at the AERO Friedrichshafen show in Germany
Daher introduces the new TBM 930 to North America at Florida’s Sun’n Fun International Fly-In Expo
Daher presents its new range of TBM aircraft: the TBM 900 is joined by the TBM 930
Keystone Aviation expands its NA sales territory for the Daher TBM very fast turboprop aircraft
Daher’s new TBM YouTube channel goes online
Daher unveils new features of TBM 900
Daher’s TBM 900 comes to the Singapore Airshow
Daher delivers 55 TBM 900 very fast turboprop aircraft in 2015
Daher delivers the 100th TBM 900 very fast turboprop aircraft
Growth in TBM commercial charter flights is backed by Daher’s introduction of a tailored support package for Part 135 operators
Australia’s Wagga Air Centre demonstrates the TBM aircraft’s versatility in fast, efficient charter operations
The TBM Owners and Pilots Association (TBMOPA) brings Daher’s entire family of very fast turboprop aircraft together in South Carolina
Daher’s first TBM 900 for French charter operations is received by Strasbourg-based AltiJet
Daher appoints Exec Aero as the U.S. TBM Service Center for Central Florida
FLYING Smart’s new UK base supports its role as a Daher TBM authorized distributor
ENAC receives its 37th upgraded TB 20 training aircraft from Daher, completing a glass cockpit enhancement program
Around the world in their TBM
Daher showcases its TBM 900 at EAA AirVenture Oshkosh as deliveries reach the 76 aircraft mark
Daher partners with the Southern AeroMedical Institute for high-altitude hypoxia training
Recipients of the EAA/Daher International Scholarships attend AirVenture 2015
Daher appoints Flying Smart as its authorized TBM distributor for the UK, Ireland and the Channel Islands
Daher, partner to the Airbus Group's E-Fan program, salutes E-Fan 1.0’s Channel Crossing
Daher wins a new contract to continue its full operational support for the French Ministry of Defense’s TBM 700 fleet
The Paris Air Show presence spotlights Daher’s new TBM 900 and highlights the company’s aircraft upgrade capabilities
TBM owners meet on a German island for the TBMOPA’s annual European convention
A new TBM 900, first TBM aircraft registered in Mexico highlights the growth of the Latin America Business Aviation market
